Safety

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0.67

Incident Rate is
Better Than the
Average of 2.4!

ABOUT US

Floor Safety is Our
Priority

QuestMark is committed to safety for our customers and our associates. QuestMark’s incidence rates are consistently lower than the national average. Safety incidence rates measure a company’s performance as determined by the number of injuries that occur for every 100 employees who work 40 hours per week, 50 weeks per year.

What We Provide:

  • Uniform safety procedures
  • Written safe work plans as needed
  • Reduced risk for customers
  • Documentation of QuestMark’s safety training
  • Site-specific safety and hazard assessment plans
  • OHSA compliant Silicia Exposure Control Plans
  • VOC compliant coatings
  • Safety Inspections
  • Pre-Job Inspections
    • Spot-Check Inspections (SCI Program)
    • Daily Inspections
    • Unannounced Inspections

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safety-img-2

0.67

Incident Rate is
Better Than the
Average of 2.4!

ABOUT US

Why We Take Safety
Seriously

Safety and injury prevention are our responsibility. We have the ability to create a Site Specific Safety Plan prior to the start of a commercial flooring project. This plan will be reviewed with you, the customer, and the flooring crew working the project. Our goal is for all of our associates to return home safely to their families every evening.

QuestMark’s safety program is driven by our best-in-class training that we conduct for our associates on a monthly and quarterly basis. Our employees also hold daily and/or weekly safety meetings. This provides our customers with the peace of mind and confidence that their commercial flooring project will be completed in a safe manner. Our safety professionals conduct the training in conjunction with in-house and third-party resources.

A Step Above

QuestMark is proud to have been recognized by the American Society of Concrete Contractors with the following awards:

  • Safety Award Certificate of Recognition: For having an Incident Rate below the national average for contractors. 2017, 2018, 2019, 2020, 2021, 2023 and 2024
  • Safety Improvement Award: For reducing the rate of lost workday cases from the previous year. 2017, 2018, 2020, 2021, 2023 and 2024
  • Fleet Safety Award: For achieving an outstanding fleet safety record for a contractor with over 1,000,000 miles. 2019 and 2020
  • W. Burr Bennett Award for Safety Excellence: The premier safety award presented to one general contractor and one specialty contractor that demonstrates the highest priority on safety. 2024

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0.67%

Incident Rate is
Better Than the
Average of 2.4!

Our Team

Our Corporate Safety
and Risk Team

In addition to the Corporate Safety and Risk Department, QuestMark employs regional safety inspectors who serve as full-time safety inspectors for each region. Their primary responsibilities are project set-up and follow up, and unannounced inspections to ensure compliance with all QuestMark, customer and government rules and regulations. Our inspectors improve compliance and protect customer investment, QuestMark people and property.

Paul Hughes
Western Canada Safety Manager

Jim Penney
Eastern Canada Safety Manager

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FAQs

Common
Commercial Flooring
Questions

Why is floor safety important in commercial facilities?

Floor safety helps prevent slips, trips and falls, which are among the most common causes of workplace injuries. Maintaining safe flooring conditions supports workplace safety compliance, reduces liability and helps protect employees, visitors and contractors.

How do I know if my floors are a safety risk?

Common warning signs of a safety risk with floors include visible wear, cracking, slick surfaces, damaged joints, faded safety striping and frequent near-miss incidents. A professional safety evaluation can help identify hazards before they lead to injuries or compliance issues.

How often should commercial floors be inspected?

Most facilities should conduct workplace safety inspections at least quarterly, while high-traffic or higher-risk environments may benefit from monthly inspections. Regular evaluations help identify hazards, support safety compliance and reduce the likelihood of accidents.

What is floor safety striping and why is it important?

Floor safety striping uses high-visibility markings to identify walkways, hazardous zones, storage areas and equipment locations. These safety markings help improve traffic flow, reduce confusion and support a safer work environment.

What floor systems are safest for industrial or commercial spaces?

Epoxy, polished concrete and textured coatings are commonly used because they provide durability and slip resistance. The safest option depends on your facility’s traffic, chemicals and operations.

What is a site-specific safety plan?

A site-specific safety plan identifies potential hazards, safety procedures, emergency protocols and project requirements before work begins. These plans help improve workplace safety compliance, reduce risk and create a safer environment for everyone on the job site.

What is a safety risk assessment?

A safety risk assessment evaluates potential hazards that could impact employees, contractors, visitors or operations. The assessment helps identify risks, prioritize corrective actions and improve overall workplace safety.

How can we improve floor safety without shutting down operations?

Many commercial flooring improvements can be done in phases, overnight or during weekends. Our crews are available nights, holidays and during planned facility shut downs to minimize disruptions to your operations.

Contact

How Can We Help
You?

Ready to streamline sanitation, simplify floor care and maintenance and extend the life of your floors and walls? Let’s discuss your facility’s unique needs and how our seamless wall and floor systems can help. Whether you need a custom colour match, off-hours installation or staff training and support, we’re here to make it easy on your terms and timeline.

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