Warranty

Commercial Floor Warranties

We stand behind our work!

QuestMark’s flooring and traffic solution warranties give you peace of mind that your investment is protected. The Aesthetic Warranty is a Single Source gloss and Dustproof Warranty covering all material, labor and tooling used to maintain your gloss.

Polished Concrete
DiamondQuest Dustproof Warranties

Gold

10-Year

Platinum

15-Year

Diamond

20-Year

Peace of mind for long-term product consistency

On-site training of the customer’s cleaning personnel

Maintenance guidelines for daily cleaning

24/7 customer service with direct call access

Online floor management through CentiMark’s Digital Customer Experience

Must use DiamondQuest pads and cleaner for eligibility

Guaranteed minimum reading of 30+ gloss for three years

Guaranteed gloss reading within 10% of the original finished floor gloss reading for five
years

Maintenance warranty calculator

Monthly/quarterly inspections

Static coefficient of friction readings

Gloss readings in designated areas

Inventory and inspection of cleaning supplies, cleaning equipment and procedures

Scrub and burnish services

Transferable warranty - one time

Safety assessment and recommendations

DiamondQuest pads and cleaner are provided

Gold 10-Year

Platinum 15-Year

Diamond 20-Year

QuestMark Floor Coating Warranties

Gold 3-Year

Platinum 5-Year

Diamond 10-Year

Gold

3-Year

Platinum

5-Year

Diamond

10-Year

Peace of mind for long-term product consistency

Repair guidelines for standard upkeep

Preventative maintenance program to prolong the live of your investment

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FAQs

Common
Commercial Flooring
Questions

Does your commercial floor warranty cover both labour and materials?

Yes. Our Single Source Warranty is comprehensive, covering all materials, labour and tooling.

Are there requirements to keep the commercial floor warranty valid?

Yes. For higher-tier warranties, you must follow our maintenance guidelines and use approved tools and cleaners.

Does QuestMark Flooring help train my staff?

Absolutely! We provide on-site training for your teams and detailed maintenance guidelines.

Contact

How Can We Help
You?

Ready to streamline sanitation, simplify floor care and maintenance and extend the life of your floors and walls? Let’s discuss your facility’s unique needs and how our seamless wall and floor systems can help. Whether you need a custom colour match, off-hours installation or staff training and support, we’re here to make it easy on your terms and timeline.

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